Pending balances
A pending balance occurs between the time the amount for a subscription is charged and the time the amount is actually charged to the current payment method. Learn more about billing cycles and plans .
Having an outstanding balance has some implications:
- If you disable automatic renewal and there is a pending balance, you will receive a notification regarding the balance. If you do not clear the outstanding balance immediately, on the next indicated debit date, the amount of that balance will still be charged to the current payment method.
- If you try to remove a payment method or cancel a subscription with a pending balance, Ipertrade will try to charge the full amount of that balance immediately. If the balance cannot be settled for any reason, you must Contact Technical Support to resolve the issue before continuing.
Related topics
Reactivation of canceled or suspended subscriptions